Primary support
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The fastest way to reach Apex Genetics for order support, availability and general catalogue questions.
WhatsApp 076 275 4061Contact Apex Genetics
Order support. Straight answers.
Contact us for product availability, catalogue information, ordering assistance or delivery updates. We do not provide medical, dosage or human-use guidance.
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@Apex.genBefore contacting us
Help us answer quickly.
Include the relevant information in your first message so the support team can respond efficiently.
01 · EXISTING ORDERInclude your order number
Share the order reference and the name used at checkout.
02 · PRODUCT QUERYName the exact product
Include the product name and strength shown in the catalogue.
03 · DELIVERY QUERYConfirm the destination
Share the town or city, but never send payment-card details by message.
Research-use enquiries only.
Apex Genetics products are supplied strictly for laboratory and research use and are not intended for human or veterinary administration.
Support can assist with product identification, availability, orders and delivery. It cannot provide diagnosis, treatment recommendations, dosage instructions or clinical advice.